Help from a Librarian

Need some help with your research? We have experienced librarians and library assistants ready to give you a hand no matter where you are.

Type of Help Response Time Available

In Person

The Research Help Desk staff offers directional, research, and information assistance to users in the library. It is located on the 3rd (main) floor of the library (view floorplan).

immediate research help desk service hours

Online Chat

Get help through online chat from Towson University Librarians during research help hours. After-hours help is available from a worldwide network of librarians. 

immediate 24/7

Text Message

Have a quick question? Send us a text at 410-774-1398.

immediate research help desk service hours


This service is intended to assist patrons with questions about library holdings or with brief inquiries or referrals. Extensive research assistance is not available by telephone. Call 410-704-2462 during research help desk service hours.

immediate research help desk service hours


Towson University students, faculty, and staff may submit research questions online. Questions should be very specific, requiring brief, factual answers. 

Send your question now!

within 48 hours Monday - Friday

Library Liaisons

Each academic department is assigned a librarian to facilitate all library related issues. 

Get more information about the liaison program, including a list of contacts.

1-3 days by appointment only

Research Consultation

The Individual Research Consultation (IRC) service offers assistance to track down hard-to-find information, formulate extensive search strategies, or evaluate information resources. IRCs are available by appointment. Schedule a consultation!

1-3 days by appointment only

A-LIST Research Help


Our A-LIST students are available to help you with your research needs around Cook Library and across campus! Look for their gold shirts!

immediate during available times availability varies


Research Help Desk Service Hours

Spring Semester


Monday-Thursday 8am-10pm
Friday 8am-8pm
Saturday noon-8pm
Sunday 2pm-10pm

Spring Break


Monday-Friday 8am-5pm


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