Coronavirus Updates Impacting the Library

Relevant information relating to the current operations of the Albert S. Cook Library in response to the coronavirus outbreak. This page includes updates to library operations, access to remote services, and other helpful links.

View all news and updates from Towson University about coronavirus.

Last updated: May 15, 2020 at 3:30 PM

    Changes to Operations

    Library Spaces

    The library building is closed indefinitely. This includes the 24/7 Study Space.

    Please refer to Library Hours for the most up-to-date information on our virtual services.

    Library Resources

    The following electronic resources are still available

    The following resources are available but may experience delays based on the availability of library resources and personnel

    The following services are not available

    • Cook Delivers request submission, fulfillment, and pickup
    • Document delivery services
    • Processing new requests to place print materials on reserve
    • Lending TU physical materials to non-USM library patrons through interlibrary loan
    • Borrowing of physical materials from other USM libraries
    • Interlibrary loan borrowing services for physical materials
    • Media requests for physical AV materials held by the library
    • Borrowing of physical materials (print, microforms, DVDs/AV, headphones & calculators) from TU
    • Borrowing physical course reserves materials 

    Renewals, Returns, Fines & Fees

    Many materials can be renewed online and due dates of TU items have been extended until September 4, 2020. Fines and fees are being waived at this time for physical materials that cannot be renewed or returned. Please contact Circulation Supervisor Kevin Fry if you have questions about your account.

    Physical materials may be returned to the drop boxes located outside Cook Library and the Media Center entrances. Materials placed in these boxes will not be processed as returned until library staff return to campus, but fines and fees are being waived at this time for physical materials.

    Library Instruction

    Please contact your liaison librarian to discuss alternatives to in-person library instruction for your courses.

    Research Help

    Quick Questions: Librarians and library staff are available via chat, text, and phone during limited Ask a Librarian (Chat) hours to answer quick questions.

    In-depth Research Help: Please contact your liaison librarian via email. Please be aware that responses may be delayed due to the availability of staff and technology.

    Changes to Events

    In-person library events for the spring semester have been cancelled or postponed, but we are exploring ways to deliver some events online.

    Questions

    Librarians and library staff are available via chat, text, and phone during limited Ask a Librarian (Chat) hours to answer quick questions.

    Special Collections & University Archives: Please contact SCUA via email if you have questions about their resources and services. Please be aware that responses may be delayed due to the availability of staff and technology.

    University Updates

    For information about Towson University’s response to COVID-19, please see the University's coronavirus website.